Service Promise

Our Service Promise

Customer satisfaction is the measure of our success. Our unique service promises mean commitment to finding the best possible solution to any problem.

Enjoy the benefits of our first class services

Outstanding Quality

No loss of manufacturer's warranty coverage: We perform all repair and maintenance work to the specifications of the manufacturer, so the vehicle remains fully under warranty.

Professional work: All our employees are fully qualified. We always use the latest equipment.

Genuine spare parts: We make exclusive use of genuine parts or spare parts of the highest quality to ensure your vehicle retains its value.

Conscientiousness: We take good care of your vehicle. And our workshops always adhere to the applicable safety and environmental standards

Broad-based and Comprehensive

Everything a car needs: We perform vehicle maintenance, repair and retrofitting work. We can provide expert advice on all aspects of the car.

Time saving: You can bring your vehicle at short notice and we will perform repairs as quickly as possible to ensure you never have to wait longer than necessary.

Mobility: We keep you on the road. You can have the use of a replacement vehicle when available.

Fair and Reasonable

Expert work, transparent costs: We will give you a detailed breakdown in advance of all the work and time involved. So you know exactly what everything will cost right from the start.

Fair approach to repair work: We only ever repair what is really necessary.

Everything remains under your control: We always check with you first before performing any extra work.

See for yourself: We keep any parts removed in case you want to take a look at them when you collect your vehicle.

Personal and Committed

Personal service: We listen to what you have to say and are always pleased to offer advice on everything to do with your vehicle.

Full commitment: We do everything we can for you and your vehicle. You can rely on us to find the right solution to even the most awkward or extraordinary problems.

Our Code of Practice

Our Code of Practice

Our Code of Practice provides you with a guide to the standards and practices of the Bosch Car Service network.

When you visit a Bosch Car Service garage you can depend on our expertise to get the job done. Regardless of how well you know your car, you can always feel confident in the advice you are given and the standard of workmanship you will receive. That’s why Bosch have produced this Code of Practice for our approved network of garages.

The Bosch Car Service Code of Practice has been in place since 2003, when it was first approved by the Office of Fair Trading (OFT) which now operates as the Chartered Trading Standards Institute (CTSI). The Bosch Car Service code of practice is one of the most long-established Consumer Codes and continues to provide enhanced protection for consumers in the vehicle servicing and repairs market.

This Code of Practice sets out in a clear way what you can expect from our network. Each and every one of our approved garages works within these guidelines.

Code of Practice

Our 8-point customer commitment at a glance:

Our Code of Practice provides you with a guide to the standards and practices of the Bosch Car Service network.

  • We always treat customers with fairness and respect
  • Clear and uncomplicated billing
  • Work will always be carried out in a timely fashion
  • We will not sell you unnecessary parts, services or guarantees
  • Complaints will be dealt with fairly and quickly
  • Like-for-like quality parts are always used
  • All repairs will be conducted in line with manufacturers’ recommendations
  • Our promotions and advertising will be honest and truthful

To get a full understanding of Bosch Car Services' standards and practices, please see the full Code of Practice below:

Bosch Car Service Code of Practice

Garage Finder

Enter your postcode or town to find your local Bosch Car Service garage.

No results